IVE Official Fanclub ‘DIVE’ 1st Recruitment
[How to exchange a defective item]
* Contact: firstname.lastname@example.org
* Form: Please fill in the following template and send it via E-mail.
- E-mail Subject: [IVE Official Fanclub ‘DIVE’ 1st Recruitment : Exchange of Defective Goods]
1. Melon Ticket Reservation Number: (ex. a 9-digit number starting with M)
2. Full Name:
3. Defective Item: product name
4. Product Defect and Photo Attachment: Provide a description of the defect observed and attach relevant photos.
5. Shipping Information (Address + Contact): Provide a reachable mobile phone number. Without a mobile phone number, a new package will be delivered to the address you provided when you purchased the product.
6. Return Address (for the collection of a defective item): Without an address, a courier will be sent to the address you provided when you purchased the product.
주 최/주 관 : ㈜ 스타쉽엔터테인먼트
How to pickup your
International Credit Card.
Ticket cancellation policy
|Cancellation Date||Cancellation Fee|
|For 7 days after booking||None|
|8 days from purchase date ~ until 10 days before the event||￦ 4,000 per 1 ticket (But, 10% of the ticket price)|
|7 days before the event||10% (of the ticket price)|
|3 days before the event||20% (of the ticket price)|
|1 days before the event||30% (of the ticket price)|
* In compliance with the Article 22 in Melon Ticket User's Agreement, any request
for a booking may be cancelled or restricted from purchasing, in case that they are
suspicious of fraud or misuse other than the purpose of watching performances.